Shipping & Returns

Delivery & Returns Information 

We send thousands of parcels worldwide and work hard to ensure that your shipping costs are kept to an absolute minimum. Your British Essentials order is carefully packaged to ensure that your items arrive with you safely in great condition and in excellent time. Once an order is received it will be processed (usually 2-3 working days) before leaving our warehouse. 

You can use our handy shipping calculator at any time to determine your baskets current shipping cost. After adding your items to the basket, simply click  "Edit Basket" and then use the given shipping rates calculator .

 

Any additional charges including customs clearance must be borne by you as each country’s customs policies vary widely. As a result we have no control over what these charges may be. Therefore please contact your local customs office for further information and any additional guidance.

Returns

We take our customer satisfaction very seriously, if for what ever reason you need to return your items. Simply send us an email at;

customerservice@britishessentials.com

Or if you prefer, call us; (+44) 01480 700910

We aim to respond to all emails within 24 Hours. 

Please find below the shipping table that will be used to calculate your final shipping cost at the checkout. Each country is allocated to a specific shipping zone which is seen at the bottom of the table.

Once you reach the checkout your shipping cost will automatically be updated according to the shipping table below.

UK/GB  · Standard Delivery · (3 - 5 days)
Per Shipment Bands Shipment Rate
£0.00 to £30.00 £3.89
£30.01 to £60.00 £4.99
£60.01 to £300.00 £9.99
£300.01 to up £12.99
Europe Zone 1 · Standard · (3 - 7 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £5.99
£10.00 to £29.99 £9.99
£30.00 to £59.99 £12.99
£60.00 to £89.99 £15.99
£90.00 to £149.99 £19.99
£150.00 to £199.99 £24.99
£200.00 to £299.99 £29.99
£300.00 to Up £79.99
Europe Zone 2 · Standard · (4 - 10 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £8.99
£10.00 to £29.99 £12.99
£30.00 to £59.99 £15.99
£60.00 to £89.99 £19.99
£90.00 to £149.99 £24.99
£150.00 to £199.99 £29.99
£200.00 to £299.99 £35.99
£300.00 to Up £79.99
Europe Zone 3 · Standard · (4 - 12 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £8.99
£10.00 to £29.99 £12.99
£30.00 to £59.99 £15.99
£60.00 to £89.99 £19.99
£90.00 to £149.99 £23.99
£150.00 to £199.99 £25.99
£200.00 to £299.99 £29.99
£300.00 to Up £79.99
North America · Standard · (5 - 10 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £7.99
£10.00 to £29.99 £12.99
£30.00 to £59.99 £29.99
£60.00 to £150.99 £38.99
£151.00 to £299.99 £55.99
£300.00 to £499.99 £89.99
£500.00 to Up £199.99
Japan · Standard · (5 - 8 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £9.99
£10.00 to £29.99 £19.99
£30.00 to £59.99 £29.99
£60.00 to £150.99 £38.99
£151.00 to £299.99 £55.99
£300.00 to £499.99 £89.99
£500.00 to Up £299.99
Australia and Far East Asia · Standard · (6 - 12 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £11.99
£10.00 to £29.99 £21.99
£30.00 to £59.99 £29.99
£60.00 to £150.99 £38.99
£151.00 to £299.99 £95.99
£300.00 to £499.99 £189.99
£500.00 to Up £499.99
 Rest of World (ROW) · Standard · (6 - 19 days)
Per Shipment Bands Shipment Rate
£0.00 to £9.99 £11.99
£10.00 to £29.99 £21.99
£30.00 to £59.99 £29.99
£60.00 to £150.99 £38.99
£151.00 to £299.99 £55.99
£300.00 to £499.99 £89.99
£500.00 to Up £299.99

 

Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
Europe Zone 2 Greece,Italy,Portugal,Spain
Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
North America Canada,United States
Japan Japan
Rest of World Rest of the World